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Code42 (CrashPlan) Basics
What is Code42 (CrashPlan)?
Code42 (CrashPlan) is an automated online backup solution for information stored on your master WFU-issued computer. Your data is automatically backed up on a periodic footing and can be recovered hands in the issue of computer failure other data access needs.
Who can use Code42 (CrashPlan)?
The Wake Forest University version of Code42 (CrashPlan) is available at no accuse to all faculty and staff, not including the Medical Heart.
How do I install it?
The installation of Code42 (CrashPlan) is automatically pushed out to all kinesthesia and staff computers on the Wake Forest domain. If your computer is not registered with SCCM or Jamf, Code42 (CrashPlan) volition not be automatically installed.
Please contact the Data Systems Service Desk-bound if you do not see the Code42 (CrashPlan) icon in your organization tray (Windows - bottom right) or menu bar (Mac - top right).
Please note, yous volition need to log into Code42 (CrashPlan) on your new computer to begin backing upward.Logging in is easy and tin can exist completed with Google Single-Sign On.
How practise I recover/restore data?
Please refer to our Restore Data video for step-past-step instructions, or view the written instructions.
Which operating systems does Code42 (CrashPlan) support?
Wake Forest will support the Windows and macOS clients for Code42 (CrashPlan).
Can I back up data stored on an external bulldoze?
By default, Code42 (CrashPlan) only backs up data in the "Users" folder - data stored on an external drive will not be backed up. Exceptions can be fabricated under special circumstances, later on a one-on-i consultation. Please contact the Service Desk if an exception is necessary.
How do I know Code42 (CrashPlan) is working?
If Code42 (CrashPlan) is installed on your estimator you will run across an icon in your system tray (Windows - bottom correct) or carte du jour bar (Mac - top correct):
The minor "up" pointer in the icon indicates that Code42 (CrashPlan) is active and backing up your data.
If backups are paused or currently disabled you volition see a "greyed" icon with a "broken" line:
If your backups are paused, open the Code42 (CrashPlan) awarding and click "resume" to reinitialize backups.
Is Code42 (CrashPlan) replacing Google Drive?
No. Code42 (CrashPlan) is a data backup solution, not intended to exist used for storage or archiving purposes. It is meant to securely fill-in data and recover information technology when necessary. Google Drive, on the other hand, is for storing and sharing files, and archiving them for long durations. It also provides the ability for quick anytime access and group collaboration of online files.
Can I use Code42 (CrashPlan) on my personal reckoner?
The institutional version of Code42 (CrashPlan) is not available for personal use.
Data & Storage
Do I need to be on campus for my data to be backed up?
No. Code42 (CrashPlan) will automatically backup your data as long as your figurer is connected to the cyberspace from anywhere.
Where is the data stored?
The data is redundantly and securely stored on the Code42 (CrashPlan) Cloud environment.
Which folders does information technology backup?
Code42 (CrashPlan) will but backup files in the user's home directory:
- Windows = c:\Users\"username"
- Mac = /Users/"username"
Tin I select which folders Code42 (CrashPlan) backs up?
No. This feature is not user configurable.
Is at that place a storage limit?
No, in that location is no storage limit per user for backups. However, please remember that Code42 (CrashPlan) is specifically a backup tool and is non intended to be used equally an archiving tool.
For how long is my information stored?
Data is stored on the Code42 (CrashPlan) servers for every bit long as a user'southward computer is checking in to the servers. If a file is deleted from a user's figurer, information technology will be stored on the servers for six months subsequently the final check-in date.
How ofttimes is my data backed up? Can I change the interval?
- Incremental backups occur every fifteen minutes.
- The backup interval is not a user configurable setting.
If I delete a folder/certificate, does it go deleted from Code42 (CrashPlan)?
Files are retained on the Code42 (CrashPlan) servers for vi months subsequently they accept been last updated from the user's computer. This would pertain to deleted files and computers that accept not checked in with Code42 (CrashPlan) in over six months.
Does Code42 (CrashPlan) backup my Trash or Recycle Bin?
Code42 (CrashPlan) temporarily backups files yous have deleted for 6 months. Within this timeframe, these files and their version history can be accessed.
Security
Who has admission to the information?
Merely a select grouping of Wake Woods technical staff members can admission the data and this will only exist washed with authorized approving.
Will my personal data be backed upwardly?
Whatsoever data within the user's home directory will be backed up. If any personal information is stored within this directory structure, and then it will exist backed up. Users can create a folder inside the Documents directory called personal_data - any files stored under this directory will non be backed upward by Code42 (CrashPlan). Files and folders stored on the root of the hard bulldoze (C:) or Macintosh Hd volition non exist backed up past Code42 (CrashPlan).
Is the data encrypted?
Yeah, in fact, the data is doubly encrypted. Information technology is encrypted once during manual and again on the storage servers.
Do I need to have Google ii Step Verification enabled to restore data via the Code42 (CrashPlan) website?
Yes, in order to provide an extra level of security, Google 2 Step Verification needs to be enabled on your WFU Google business relationship to access http://code42.wfu.edu. If you exercise not take 2SV turned on, you tin can yet restore data from the Code42 (CrashPlan) client on your calculator.
Advanced Topics
How do I brand my backup become faster?
The speed of the backup cannot exist changed, but the amount of CPU usage can be. If you feel there is a need to alter information technology from the default setting, then follow these steps.
- Launch Code42 (CrashPlan) from your System Toolbar.
- Click on the gear icon in the lower correct corner of the screen
- Choose Options
- Sign in with your WFU username and password.
- On the Usage tab change the field, "When user is present, apply upwards to: ___ % CPU".
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Source: https://help.wfu.edu/support/solutions/articles/13000010299-code42-crashplan-frequently-asked-questions-faq-
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